> Yesterday I dropped in to the Polaris dealership in Langley, BC
> (25 miles east of Vancouver, Canada). Large showroom floor
> filled half with quads, mostly big, and the other half with Victory
> motorcycles (with a few snowmobiles stashed here and there).
> Most of the bikes were touring models.
> But no sales staff in sight. The place looked abandoned, except for
> some chick on the phone behind a counter.
> "Where is everyone?" I asked when she had finished her call.
> "I don't know," she answered vaguely. "One salesman's there,"
> indicating a glassed-in booth, "But he's busy with another customer."
> The chick tried to find more sales staff from some obscure
> grotto in the back, but couldn't. She had no idea where they were.
I've experienced the same thing at mine. I don't know where the hell
the staff runs off to, but I've sat in the showroom by myself figuring
out how I'm going to wire up my gear for 15 or 20 minutes completely
alone.
Hell, when I was called to come take delivery of the bike, the manager
(who is a nice enough guy) left me sit for 20 minutes while he sat in
an office with a window, where he could see me, conducting a meeting
with managers from their sister store. Had I had another bike I was
nearly as interested in, I would have left and bought it.
That's the kind of amateurish sales shit I was saying last week should
have Victory management conducting training an audits of their
dealers, if they are serious about taking market share.
While Harley salespeople are generally as clueless about their
products as the Vic guys, one thing is for sure, you aren't going to
fail to meet a salesman in a Harley dealership.
> Meanwhile guys drifted in, wandering around obviously looking for help
> with their queries. And, finding none, drifted out. A severe-looking
> older lady, evidently an accounting type came in and sat at a large
> wooden desk in the geographic center of the showroom, but loftily
> ignored these seekers of knowledge.
> Eventually Mr. Glass Booth emerged, saying he was busy but could
> give me a moment. I asked does the Freedom motor have a common
> crankpin like the pushrod Harley motors? He didn't know.
> So then I asked, what's the base model Victory?
> "The Kingpin. Like that one over there," he replied, returning
> to his sale. (And leaving me no opportunity to ask about Indian).
A clueless answer. There is no base model. There are steel framed
Vics that all share a common skeleton, but come in sport (Hammer),
classic (Kingpin), and chopperesque (Vegas) liveries and there are
aluminum framed touring machines that come in plain (Cross Roads),
fancy (Cross Country), and exotic (Vision).
> The Kingpin was totally blacked out. Price tag read $12,999 (Cdn).
The all black "eight-ball" models are the least expensive, by a good
bit.
> I also drifted out, wondering how to connect with these people.
According to my salesman, there is a lot of drifting with few in
between that have credit or money to follow thru.
> Meanwhile, just across the road, Barnes Harley Davidson seemed
> to be doing a roaring trade, as was nearby Holeshot Honda.
> So then I turned to Google and found this interesting, but 8-year-old
> British review. Apparently the Freedom motor does (or at least
> did then) have a common crankpin, although not the knife-and-fork
> Harley style.
Yeah they do, but the firing angles, engine angles, mechanical
configuration etc are different enough that the single pin isn't
enough to give it the potatoes. Oddly, even though the firing is quite
uneven mathematically, it sounds like it fires very periodically. My
Warrior was lumpier, but a Kaw Mean Streak is a dead ringer.
> I also drifted out, wondering how to connect with these people.
I visited my parts guy today to pick up some wiring. He was in a much
better mood and apologized for ordering the wrong part the first
time. This time the part was correct, but the outlet still looked
questionable. This was not clear from the picture in the book so if
it was wrong this would not be either of our faults. In any event, he
let me take them home for free and try them. He said if they didn't
work, just re-staple the bag and he would return them.
Now that's a little more like it. I am fully behind my team again!
On a positive note, the ends do look different that the others I have,
but the male end fits them perfectly. Assuming they work properly
after I install them, I'll be back to visit him tomorrow to pay him.
| :But no sales staff in sight. The place looked abandoned, except for
| :some chick on the phone behind a counter.
| :
| That's pretty much standard in lots of motorcycle showrooms. It took
| me 4 dealers and three weeks to buy a bike once. I had the cash in
| my pocket, but nobody seemed to want to sell anything.
Apparently. A friend went to the Jap shop east of Fredricksburg, Va with
cash to buy a new Yamaha cruiser. After half an hour he sought out the
owner and told her he would buy the bike he had been looking at on the spot
if she would fire the four salesmen who'd been grab-assing instead of
helping him. She refused, so he bought a H-D.
> | :But no sales staff in sight. The place looked abandoned, except for
> | :some chick on the phone behind a counter.
> | :
> | That's pretty much standard in lots of motorcycle showrooms. It took
> | me 4 dealers and three weeks to buy a bike once. I had the cash in
> | my pocket, but nobody seemed to want to sell anything.
> Apparently. A friend went to the Jap shop east of Fredricksburg, Va with
> cash to buy a new Yamaha cruiser. After half an hour he sought out the
> owner and told her he would buy the bike he had been looking at on the spot
> if she would fire the four salesmen who'd been grab-assing instead of
> helping him. She refused, so he bought a H-D.
He should file a sexual harassment suit. Indiscriminate ass grabbing
could lead to fungal infections ya know...
> (25 miles east of Vancouver, Canada). Large showroom floor
> filled half with quads, mostly big, and the other half with Victory
> motorcycles (with a few snowmobiles stashed here and there).
> Most of the bikes were touring models.
> But no sales staff in sight. The place looked abandoned, except for
> some chick on the phone behind a counter.
> "Where is everyone?" I asked when she had finished her call.
> "I don't know," she answered vaguely. "One salesman's there,"
> indicating a glassed-in booth, "But he's busy with another customer."
> The chick tried to find more sales staff from some obscure
> grotto in the back, but couldn't. She had no idea where they were.