Posted by Bob Mann on January 14, 2009, 8:22 pm
> To be aware of a single shortcoming in oneself is more useful than to
> be aware of a thousand in someone else
>
> Give it some thought Bob.
>
I do, fairly often.
But.
I'm not the one constantly arguing with everyone, calling people out and
getting called out in return.
Maybe you see my general reluctance to get involved in these things as a
character flaw on my part.
What I see is that someone I genuinely like is constantly getting embroiled
in petty arguments.
Hopefully you will think about that.
I'm not trying to find fault. I'm trying to be a friend.
--
Bob Mann
Cap'n, ah need moor pow'r.
Posted by Bob Mann on January 14, 2009, 12:19 am
> Calgary wrote:
>> wrote:
>
>>> I'd be interested to know just what it is that makes you so
>>> confrontational over just about anything. You could just have been
>>> wrong you know.
>>>
>>> Relax, you'll live longer.
>>
>> I'd say this was quite a confrontational post Bob. You might try
>> relaxing too. I am beginning to think I have a brand new stalker.
>
> Whoa there, fellas. Isn't it about time to go skating or something
> like that?
>
Too fricking cold so I played indoor soccer instead.
FWIW, I am totally relaxed.
--
Bob Mann
Cap'n, ah need moor pow'r.
Posted by J. Clarke on January 12, 2009, 9:43 am
Calgary wrote:
> wrote:
>>
>>
>> The part that fell off was not included in the paint-job. The
>> painting had nothing to do with the part falling off.
> Refardless, my point is _You_ voided the warrantee precluding the
> opportunity to return the helmet.
And his point is that warranty or no warranty they aren't stocking a
replacement part whose nature is such that it's likely to occasionally
get lost. It's not that he wants it replaced under warranty, it's
that he can't get it at any price short of buying a new helmet.
I know one thing--if that's the policy I'm not buying any damn HJC
helmets.
>>>>> You can thief to your record now too.
>>>>
>>>> I'm presuming you meant to have an 'add' in there somewhere. And
>>>> no, I'm not a thief. I'll be taking the part in front of the
>>>> staff
>>>> and letting them know why. if it's a common fault, it's up to
>>>> them
>>>> to wear the repair costs, not me.
>>>
>>> It's not the store's warrantee you dolt. Assuming they are not as
>>> dishonest as you are, they will be stuck with a broken helmet.
>>>
>>> Personally I believe your intent is to steal the part and I for
>>> one
>>> hope you get caught.
>>
>>
>> Thank you all for your total lack of faith. There will be no court
>> cases of intimidation, no charges of theft, all is good in the land
>> of the long white cloud. My helmet has the necessary part off a
>> demo
>> model. I just rocked the boat, not nuked it. :)
> What is more enlightening here is your intent less than the result.
> By the way I would like to pass along a pat on the back to the
> dealer
> that so graciously accommodated your request. Would you mind letting
> me know who they are?
--
--
--John
to email, dial "usenet" and validate
(was jclarke at eye bee em dot net)
Posted by Rob Kleinschmidt on January 12, 2009, 2:25 pm
> I recently brought a new HJC helmet, an IS-16 with the internal
> 'fighter pilot' type slide down visor. Great idea but the knob to slide
> forward to push the visor down fell off (on the move of course!). I
> phoned up to order the necessary part only to be told they weren't
> available.....but it had happened to other helmets and they just
> replaced the helmets. Too bad for me I have painted my helmet so I can't
> return it.
> Looks like I will be going into the shop, pulling the bit I need off a
> new helmet and leave it at that!
HJC explicitly told you that they wouldn't take back
a helmet that had been painted ?
If they're planning to scrap the helmet anyway, why
would they care ? I can't see HJC conducting a large
scale helmet refurb/resale operation.
I'd at least make that inquiry and maybe a protest
if they wouldn't take it back, and I'd pursue this
before I even thought about anything else. My
expectation is that any reputable manufacturer
would have some fix for a product defect.
I agree with others that it's not the dealer's fault and
wouldn't filch any helmet parts not offered willingly.
Posted by BrianNZ on January 12, 2009, 11:12 pm
Rob Kleinschmidt wrote:
>> I recently brought a new HJC helmet, an IS-16 with the internal
>> 'fighter pilot' type slide down visor. Great idea but the knob to slide
>> forward to push the visor down fell off (on the move of course!). I
>> phoned up to order the necessary part only to be told they weren't
>> available.....but it had happened to other helmets and they just
>> replaced the helmets. Too bad for me I have painted my helmet so I can't
>> return it.
>>
>> Looks like I will be going into the shop, pulling the bit I need off a
>> new helmet and leave it at that!
>
> HJC explicitly told you that they wouldn't take back
> a helmet that had been painted ?
No, I want to keep my paintjob. I never spoke with HJC, just the bike shop.
>
> If they're planning to scrap the helmet anyway, why
> would they care ? I can't see HJC conducting a large
> scale helmet refurb/resale operation.
>
> I'd at least make that inquiry and maybe a protest
> if they wouldn't take it back, and I'd pursue this
> before I even thought about anything else. My
> expectation is that any reputable manufacturer
> would have some fix for a product defect.
>
> I agree with others that it's not the dealer's fault and
> wouldn't filch any helmet parts not offered willingly.
>
It is not the dealers fault, but that is where I brought it from some
thats where I go to get it sorted. They deal with the rep and make money
as the middle men selling the product, they can back what they sell and
sort it out with the rep. I'm happy at the way it turned out....
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> be aware of a thousand in someone else
>
> Give it some thought Bob.
>