Posted by sean_q_ on June 17, 2010, 11:27 pm
I recently bought used 22mm handlebars from a Suzuki dealership
which I won't identify except for the vague hint that it's located
somewhere in Vancouver and is "modern".
When I got the bars home I noticed that the sides weren't
symmetrical; from the horizontal (middle) part, one side
bends upwards at a steeper angle than the other.
So I took them back to the store and showed the owner
(who had sold them to me) but he wouldn't refund or exchange them.
He said they were only slightly out of whack and that I could
fix the problem by installing them on a bike and then bending
one side.
My question is, how do I go about bending the side that's
too steep?
ps. No chrome has peeled. Yet.
Any help appreciated...
Without prejudice, SQ
Posted by Polarhound on June 17, 2010, 11:53 pm
You remind them that you paid with a credit card, and if they don't make
you whole, you'll just leave the bars on their counter and file a claim
with you CC company.
You DID pay by credit card, right? That is the ultimate protection
against this sort of thing. The CC company is on YOUR side on this sort
of thing, and will rule in your favor in the absence of overwhelming
evidence to the contrary.
Posted by sean_q_ on June 18, 2010, 12:31 am
Polarhound wrote:
> You DID pay by credit card, right?
Uh, oh... er... ah... mebbe I better take the Fifth on that.
SQ
Posted by Rob Kleinschmidt on June 17, 2010, 11:55 pm
> I recently bought used 22mm handlebars from a Suzuki dealership
> which I won't identify except for the vague hint that it's located
> somewhere in Vancouver and is "modern".
> When I got the bars home I noticed that the sides weren't
> symmetrical; from the horizontal (middle) part, one side
> bends upwards at a steeper angle than the other.
> So I took them back to the store and showed the owner
> (who had sold them to me) but he wouldn't refund or exchange them.
> He said they were only slightly out of whack and that I could
> fix the problem by installing them on a bike and then bending
> one side.
> My question is, how do I go about bending the side that's
> too steep?
> ps. No chrome has peeled. Yet.
> Any help appreciated...
> Without prejudice, SQ
On a new part, absolute worst case I'd expect to get hit
with a restocking charge if it was special ordered for me.
Not taking back a part that the customer's unhappy with
is pretty outrageous. Hope you don't have to deal with
that guy on a regular basis.
I think you'd have a hard time bending the bars while they
were on the bike because there's not much to hold the
rest of the bar stationary. Might do better to try a bending
operation with the bars padded and clamped in a bench vise,
but you really shouldn't have to be dicking around like this
with new parts.
Posted by sean_q_ on June 18, 2010, 12:22 am
Rob Kleinschmidt wrote:
> On a new part, absolute worst case I'd expect to get hit
> with a restocking charge if it was special ordered for me.
No special order; the bars were sitting on the used parts
shelf and I bought them as 2nd hand for $20.
> Not taking back a part that the customer's unhappy with
> is pretty outrageous. Hope you don't have to deal with
> that guy on a regular basis.
I hope not too... but he does seem to have a good stock
in Zuk parts. I didn't make a fuss over such a small amount,
in case I ever need to go back there as a last resort.
http://maps.google.com/maps/place?cid 623188934873098518&q=vancouver+%22suzuki+dealers%22&hl=en&cd=8&cad=src:pplink,view:text&ei=GeEaTMn6LpXcjAPfhK0N
> I think you'd have a hard time bending the bars while they
> were on the bike because there's not much to hold the
> rest of the bar stationary.
They must have gotten bent when a bike wiped out. I have
an old XL250 rolling frame which of course takes the 22 mm
(ie, ~7/8") bars so maybe I'll put them on that bike
and arrange for it to crash on the other side. So now
both sides of the bars will be deformed equally.
SQ
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