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Posted by Volker Bartheld on April 17, 2007, 7:04 am
Hi!
>>[Tech 8 sole wear]
>> If memory serves, sole wear is a common complaint about the Tech
>> boots. Alpinestars are supposed to offer excellent customer service,
> I've written an email to them and got an answer within 3 hours:
> "[...]
> Can you please give me a phone number where I can reach you?
> [...]"
Matia Ceccato from Alpinestars S.p.a. Product Support called me on friday.
He stated that most of the shoemakers don't have the equipment to mount
replacement soles as prescribed since the process requires a special glue,
heat and pressure. Tech 8s can be re-soled quite a number of times. He
recommended sending them to Alpinestars Italia via their Munich distributor
Motorrad Spaetzuender for a set of completely new soles. This will cost
about 40EUR plus P&P and I'll have the boots back in about 2 weeks.
I guess, I'll give this a try and report how they'll hold up.
Volker
--
mailto: V B A R T H E L D at G M X dot D E
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